The General Conditions are intended to regulate the conditions of use and use of the Internet portal located at the address "aceitesdepago.com and the entity that owns the Valseco, S. L., established in Ctra. Toledo-Talavera CM 4000 km. Cauliflower 46 45680 - Toledo (Spain), and whose social object is among others the production and marketing of extra virgin olive oil.

The mere use of the portal attaches to who uses this status Client, who must be aware of and accept without reservation or exceptions each of the General Conditions that are described in this document.

2. GENERAL INFORMATION

2.1 CORPORATE INFORMATION

Aceitesdepago.com is a registered trademark of Valseco, SL, established in fiscal Rd. Toledo-Talavera CM 4000 km. Cauliflower 46 45680 - Toledo with CIF B45342490

3. TRANSACTIONS

3.1  RATES, CURRENCY AND GEOGRAPHICAL

Prices shown on the screen are in euros and include VAT.

The transport costs will be charged separately and will be specified depending on the destination to which he directs the shipment. The geographic scope of oils Payment is Peninsular Spain, Balearic and Canary Islands. To see other destinations via email.

Aceitesdepago.com reserves the right to make updates in the prices of the store without notice.

3.2  FORMS OF PAYMENT

TPV VIRTUAL - Credit card secure.

The data required for payment by card is secure:

- Type of card.
- Credit card number.
- Expiration date.
- Full name of the holder as listed on the card.
- Number secret.

Aceitesdepago.com implements the CES (Secure Electronic Commerce), a payment system proposed by Visa International, which manages to identify the user who makes a payment by credit card over the Internet, and allows you to prevent the fraudulent use of lost cards or stolen, giving greater security to the user.

In this protocol uses the ESC system for the entire operation.
The ESC includes a greater security system: the 3D Secure protocol for Visa Europe and SPA / UCAF card Mastecard.

In this protocol each user in addition to its bank card receives a secret code to operate over the Internet.

If your card is not secure and you want to shop in Aceitesdepago.com, ask your bank code.

Aceitesdepago.com retains ownership of the property of all the products it sells, until the amount has been paid in full, even though the product has been delivered to the customer.

BANK TRANSFER

3.3 TIME TO LOAD IN THE AMOUNT

For card payments the amount is charged at the time of purchase.

3.4 MOMENT IN WHICH THE PURCHASE IS CONSIDERED CLOSED

In the event that the purchase is made by bank transfer or deposit, the purchase was not considered effective until Aceitesdepago.com not receive a voucher (by e-mail or fax) of the same.

3.5 DELIVERY

The delivery of material will be made in the direction indicated by the customer at the time of purchase or in which it appears in our database.

The deadline for delivery of the products will be 48 to 72 hours, depending on product availability and delivery of the home. In the event that for technical reasons these deadlines could not be respected, we will contact you. In order to agree a new delivery time.

The delivery time in the case of Balearic and Canary Islands will be 7 working days from the time that the purchase is made.

The delivery time of the order for those cases where the amount of the purchase is made through bank transfer or deposit run from the day that Aceitesdepago.com has in his possession a copy of proof of such transfer.

In the case of any delay in delivery times, please contact us by phone 925 877462 or email valseco@valseco.com

4. SHIPPING

Zone 1 .- Albacete, Alicante, Almeria, Asturias, Badajoz, Bilbao, Burgos, C. Real, Caceres, Cadiz, Castellon, Cordoba, La Coruña, Gerona, Granada, Huelva, Jaen, Leon, Minnesota, Beijing, Madrid, Merida, Murcia, Orense, Palencia, Pamplona, Ponferrada, Salamanca, Santander, Santiago, Soria, Valladolid, Vigo, Vitoria, Zamora, Zaragoza.

Zone 2 .- Avila, Huesca, Malaga, S. Sebastian Segovia, Sevilla, Teruel, Valencia, Cuenca.

Zone 3 .- Barcelona, Guadalajara, Teruel

 

The delivery period will be 48 to 72 hours for mainland shipments.

Shipping Ceuta, Melilla, Canary Islands, Baleares, consult the transport and delivery time. valseco@valseco.com

International shipments (inside and outside the Community), consult the transport and delivery time. valseco@valseco.com

  

Residents in non-EU countries.

Purchases made the natural or legal persons resident in EU countries are exempted from payment of VAT.
For this system to purchase / shipment and because of its tax regime, are considered outside the geographic territories for the Canary Islands, Ceuta and Melilla.
Please note that the prices quoted for shipping costs do not include taxes (tariffs) on imports, which will be paid in cash at destination by the receiver of the merchandise.
 

5. REFUND POLICY AND REPLACEMENT

The client can only make a claim on the following assumptions:

- The quantity of the goods does not correspond with the amount of the order.
- If the box has been seriously damaged in a way which affects the quality of the products in which case they must notify the carrier and do bear on the delivery.
- Whether the goods received do not correspond to the request made.

In the case of incidents in delivery or if the client wished to return, the notice period is five days from the receipt of the product. To do this you must contact by mail.


In the event of damage to the packaging, the customer may not accept the dispatch, informing the driver of the mail that is rejected, or accept it, indicating the defect in the delivery and contacting Aceitesdepago.com, always within 24 hours.

In the case of returns of defective products "Aceitesdepago.com" will take care of them and shipping costs. The shipping costs will be borne by the customer when the return is not appropriate for defective products.

Refunds should be made on the original packaging. In the event that the customer wanted the fertilizer from office and not the replacement of the goods, it will be done over a period of fifteen days from receipt of the merchandise in our stores.

6. INSURANCE PAYMENTS

The personal data and credit card data is transmitted encrypted with the SSL security protocol, so there is no risk to the buyer.

The card details are never recorded on our server, transmitting encrypted directly to the bank to approve or disapprove the transaction, without us knowing the data card in no time.

7. CLAUSES OF PRIVACY

Aceitesdepago.com agree to treat this information as confidential, and will take all necessary means within its power to do so.

You agree that all data supplied at the time are correct and authorizes Aceitesdepago.com to incorporate them into a file in order to keep continuously informed of any developments, price, technical bulletin, and so on. That may be of interest.

Aceitesdepago.com informs the customer that any modification of its data may be carried out under the heading of personal data, every time you enter the e-commerce or when it makes an order, or similarly may modify or cancel their data, or oppose the sending of information and so on. notification by e-mail.

8. COMMITMENTS

Aceitesdepago.com undertakes:

- Verify the correct receipt of shipments by buyers.
- Answering the claims made in a period of less than 24 hours on weekdays and consultations over a period of less than 72 hours on holidays, and communicate their possible delay in the event of delays, placing the customer to a new deadline for reply estimated.
- Not making misleading advertising. All our business information will be rigorous, accurate and verified at the best of our ability and means to obtain it.
- Do not send commercial information without identifying them as such.